Terms & Conditions

Welcome to ArtsFlower! These Terms and Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you accept and agree to be bound by the following terms. If you disagree with any part of these terms, please do not use our services.

1. Definitions

  • “We”, “us”, “our” refer to ArtsFlower, the operator of this website.

  • “You”, “your”, “customer” refer to the individual or entity using our site or purchasing from us.

  • “Product(s)” refer to the hand-painted artworks, canvas prints, and decorative items sold on our platform.

2. Use of Website

  • You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the site.

  • You must not use the site to distribute spam, malware, or engage in fraudulent or harmful behavior.

3. Product Information

  • All products listed on ArtsFlower are described and displayed as accurately as possible. However, due to the artistic nature of our products, minor differences in color, brush stroke, or print alignment may occur.

  • Hand-painted items are unique and may slightly vary from reference images.

4. Pricing & Payment

  • All prices listed are in VND unless otherwise stated.

  • We reserve the right to adjust prices, shipping fees, or promotions at any time without prior notice.

  • Full payment must be received before an order is processed and shipped (except COD orders where applicable).

5. Order Acceptance

  • Once your order is placed, you will receive a confirmation email. This does not signify our acceptance of your order. We reserve the right to cancel or limit quantities due to stock, fraud risk, or other issues.

  • ArtsFlower has the right to refuse or cancel any order at our sole discretion.

6. Shipping & Delivery

  • Orders are processed and shipped according to our [Shipping Policy].

  • Delivery delays caused by couriers, force majeure, or incorrect address information are not the responsibility of ArtsFlower.

  • Customers must inspect items upon delivery and report any issues immediately.

7. Returns & Refunds

  • Returns and refunds are governed by our [Refund and Returns Policy].

  • Return requests must be made within 7 days of receipt and are subject to a 30,000 VND handling fee unless the return is due to our error.

8. Intellectual Property

  • All content on ArtsFlower, including images, product descriptions, logos, and layout, is owned or licensed by ArtsFlower and is protected by copyright and trademark laws.

  • No content may be reproduced, distributed, or used for commercial purposes without prior written permission.

9. Privacy & Security

  • We respect your privacy and handle personal data according to our [Privacy Policy].

  • All payment and personal information is encrypted and securely processed.

10. Liability

  • ArtsFlower is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our total liability shall not exceed the amount paid by the customer for the product in question.

11. Changes to Terms

  • We may update these Terms & Conditions at any time. Changes will be posted on this page and will take effect immediately upon posting.

  • It is your responsibility to review this page periodically for updates.

12. Governing Law

These terms shall be governed and construed in accordance with the laws of [your country or region], without regard to its conflict of law provisions.

If you have any questions about these Terms and Conditions, please contact us at [email protected] or via hotline 0818076344. Thank you for choosing ArtsFlower.