Privacy Policy

At ArtsFlower, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect the data you share with us when using our website.

1. Consent

By using our website or placing an order, you consent to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect personal data in the following ways:

  • Information you provide directly
    Such as your name, phone number, email, shipping address, and payment details when placing an order.

  • Automatically collected data
    When you visit our site, we may automatically collect data such as IP address, browser type, device information, and browsing activity using cookies and analytics tools.

  • Third-party sources
    In some cases, we may receive information from verified partners (e.g., payment gateways, delivery services).

3. Purpose of Data Collection

We use your personal information for the following purposes:

  • To process and deliver your orders

  • To provide customer support and respond to inquiries

  • To send transactional or service-related emails

  • To improve your experience through personalized content or recommendations

  • To comply with legal and regulatory obligations

4. Data Storage & Retention

We store your personal data securely on our servers and retain it only for as long as necessary to fulfill the purposes outlined above or as required by law.

You may request deletion of your personal data at any time, unless retention is legally required (e.g., tax or billing records).

5. Data Protection & Security

We implement industry-standard measures to protect your data:

  • Encrypted transmission via SSL

  • Restricted access by authorized personnel only

  • Secure storage on protected servers

In the event of a data breach, we will notify you and relevant authorities as required by law.

6. Sharing Your Information

We never sell your data. We only share it under the following circumstances:

  • With third-party service providers (e.g., delivery partners, payment processors) who support our operations.

  • If required by law or legal process.

  • In the event of business transfers such as a merger or acquisition.

All partners are contractually obligated to protect your data and use it only for agreed purposes.

7. Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Withdraw consent at any time

  • Opt out of marketing communications

To exercise these rights, please contact us at [email protected].

8. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, track website traffic, and remember your preferences. You may control cookie settings via your browser.

9. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it regularly.

11. Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

ArtsFlower
Email: [email protected]: 0818076344