Payment Methods

At ArtsFlower, we offer safe, convenient, and flexible payment options to ensure a smooth shopping experience for all our customers.

1. Accepted Payment Methods

We currently support the following payment options:

  • Bank Transfer
    You can transfer the total amount to our official bank account. Bank details will be provided upon successful order placement.

  • E-Wallets & Digital Payments
    We accept secure online payments via popular e-wallets such as MoMo, with clear transaction instructions shared after checkout.

  • Cash on Delivery (COD) (if applicable)
    Pay in cash when the item is delivered to your address. Note: COD may be limited to specific locations or order types.

2. Payment Process

  • Customers are required to complete payment before the order is shipped (except COD).

  • Once payment is confirmed, your order will be processed and prepared for delivery within our standard lead time.

  • A payment confirmation email or message will be sent for your reference.

3. Invoice & VAT

  • A full electronic invoice will be issued once the transaction is completed.

  • Customers can request a VAT invoice by providing business information during checkout or via email.

4. Refund Policy

  • In the case of returns, refunds will be issued according to our [Refund and Returns Policy].

  • Refunds will be processed using the original payment method. Processing time may vary depending on your bank or e-wallet provider.

If you have any issues or questions about payment, please contact our support team via hotline 0818076344 or email [email protected]. At ArtsFlower, we are committed to secure and reliable transactions for every order.